Minimum System Requirements for Hardware and Software

Minimum Hardware and Software Requirements for EONI Internet Access

Revised February 21, 2013

Windows PC Computers

  • Pentium III class processor at 800MHz or faster
  • 128 MB RAM; 100MB free hard disk space
  • Windows XP Service Pack 2 or later versions of Windows (including Windows Vista, Windows 7 and Windows 8),
  • Special additional requirements for broadband (wireless and ADSL) users:
    • Ethernet network interface card (NIC) (EONI can arrange for purchase of this item for $15.00; installation is $25.00)
    • RJ45 CAT5 rated network interface cable. For wireless, minimum length may vary depending on the distance from your computer to the wireless network interface. For wireless installations, also see the Additional Installation Components list.
  • Special additional requirements for dialup users:
    • dialup modem compatible with your operating system

Apple/Macintosh Computers

  • Apple G3 or later
  • 128 MB RAM; 100MB free hard disk space
  • Mac OS 10.2 or later
  • Special additional requirements for broadband (wireless and ADSL) users:
    • Ethernet network interface card (NIC) (EONI can arrange for purchase of this item but prices vary according to model required; installation is $25.00)
    • RJ45 CAT5 rated network interface cable. For wireless, minimum length may vary depending on the distance from your computer to the wireless network interface. For wireless installations, also see the Additional Installation Components list.
  • Special additional requirements for dialup users:
    • dialup modem compatible with your operating system

Other Operating Systems

EONI will provide telephone or email support for other operating systems ONLY to the extent of providing our DNS, network host addresses, and dialup phone numbers.

If you are using an operating system other than listed above for PC and Apple/Macintosh systems, you might be able to use our services successfully but you will not be entitled to unpaid technical support for setup, configuration or troubleshooting. If you wish to engage our technical support on a for-fee basis, contact us for further information. Acceptance of such requests will be on a case-by-case basis.

If you are using UNIX or Linux systems, your hardware needs to meet the minimums for Windows systems. We also recommend that your system and browsing software be kept current in terms of latest releases and security vulnerability patches and fixes.

Recommended Computer System Configuration

Although the minimum configuration is listed above, for the most enjoyable EONI Broadband Internet Service experience we recommend a system that meets or exceeds the following:

  • PC: Pentium 4 2GHz; 256MB RAM; 500MB free hard disk space; 3D capable video card; 10/100 network card; Windows XP Service Pack 2 or later, or later versions of Windows (including Windows Vista).  Windows XP can be either of the three available (as of this writing; however, XP may not be available after 2008) versions: Home, Professional or Media Center Edition 2005 (MCE 2005).
  • Apple: G3 with same configuration as the minimum system requirements above, except increase memory to 256MB RAM or more.

Basically, the more powerful system you have, the better.

Your System Must Be Functioning Properly

Your system and its components need to be in proper operating order, and must be virus- and spyware-free. (If you cannot ascertain whether you meet this requirement, you should engage professional services to do so from a qualified third-party or from EONI's hardware build-repair department.)

The Internet is changing and the applications or programs needed to access the Internet effectively require more power (faster processors, more RAM, newer software, more hard drive space, etc.) and the trend is not slowing down. Accordingly, for your computer system to access the Internet effectively and reliably, it needs to be sufficiently "powered." EONI technical support cannot make older, slower and essentially outmoded systems work for applications and programs that they simply do not have the ability to run.

Security Concerns With Older Operating Systems

In 2006 Microsoft discontinued providing technical support and security patches or upgrades to all versions of Windows 98 and Windows ME.  Microsoft planned to stop providing patches and updates to Windows 2000 soon thereafter and has also stopped providing updates to Windows XP as of April 2014. (see this news article).

Apple operating systems older than OS 10.2 have some vulnerabilities, too, and are not supported by EONI's broadband systems.

Browser software is also subject to security vulnerabilities and exploits. Thus, you need to make sure that you are running the latest versions of your browser to reflect security fixes and upgrades. Note that, for example, Microsoft currently supports only Internet Explorer 6 and 7 (version 5.5 and earlier support was discontinued in 2005), and usually releases security updates at least monthly for these browsers.

There are many security concerns with regards to persons running older operating systems. For the security of our broadband network and thus the security of all users on those EONI networks, EONI is ending support for older operating systems.


FIREWALLS AND PROTECTING YOUR INTERNET CONNECTED COMPUTER


EONI recommends that all customers with any form of Internet connection take care to keep their computer secure with firewall, antivirus, antispyware, keep software updated and use strong passwords.  Please ask for further information.