Posted on 03/21/2014
CRITICAL NOTE: if you have recurring issues but don't tell us about it, we can't help! Don't wait until your nerves are at the boiling point before you get in touch!
Many technical issues can be solved by simply power cycling (turn power off, then turn power back on after a few seconds) your Internet-related equipment. This might include your router and your modem, and sometimes might be needed by rebooting your computer ifself.
Here are is checklist of things to try: